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Organization Settings / Billing tab

🟥 Organization-specific billing settings make it possible to define individual conditions such as hourly rates and dunning procedures.

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This text is a reference. What text types are available?

In the "General" submenu of the organization settings, important basic data and details of an organization can be adjusted. These settings determine how the organization is managed and displayed in the system. All relevant fields are explained here.

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Organizations / [Organization] / Settings / Invoice settings

In the "Settings" tab in the "Billing" submenu, organization-specific billing settings can be stored for a selected organization. These specific settings overwrite the general billing settings that have been defined for the entire workspace under Administration -> Workspace settings. This makes it possible to adjust individual billing conditions, such as different hourly rates or dunning rules, for individual customers.

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Fields in the "Billing" submenu:

  • Hourly rate: The individual hourly rate for this organization. This hourly rate is used for all billable hours that are recorded for this organization.
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Note: A default hourly rate for the organization can be stored in the "Workspace settings / Billing" area . This default setting can be overwritten here in the billing settings of an organization on a customer-specific basis.

  • Billing language: Selection of the language in which the invoices for this organization are created. For example, you can choose between German and English.
  • Days until the invoice is due: The number of days the customer has to pay the invoice after it has been issued. This field determines when the payment is due.
  • Activate reminder fee for invoices: Enable or disable the reminder fee for due invoices from this organization. Here you can define whether a fee is charged for late payments.
    • As defined in the workspace: Uses the general workspace settings.
    • Enabled: Activates the reminder fee specifically for this organization.
    • Disabled: Deactivates the reminder fee specifically for this organization.
  • Reminder fee for invoices: The amount of the reminder fee that will be charged if an invoice is paid late.
  • Enable interest on invoices: Determining whether interest should be charged on overdue invoices. The options are:
    • As defined in the workspace: Uses the general workspace settings.
    • Enabled: Activates interest specifically for this organization.
    • Disabled: Disables interest specifically for this organization.
  • Prime rate for invoices: The interest rate charged for late payments. This is given as a percentage.
  • Interest on invoices: An additional percentage interest rate that is applied to late payments. A separate interest rate can be defined here for this organization.

These settings allow the invoice process to be tailored in detail to the respective organization, including reminder fees, interest on late payments and individual communication.

General text fields:

  • Closing formula: The text module for the closing formula in invoices. This is used as standard on every invoice and can be individually adapted for the organization here.

Invoice texts:

  • Invoice greeting: The text module for the greeting on invoices, which is inserted automatically. It can be customized to address the customer specifically.
  • Invoice footer: A text can be stored here that appears as a footer on every invoice. This could contain payment instructions or account details.
  • Reminder fee warning: This text module is used when the first reminder is due. It informs the customer of the reminder fees and interest due if the invoice is not paid on time.

Reminder texts:

  • Greeting of the first reminder: This text is used in the first reminder to politely remind the customer that the payment deadline has been exceeded.
  • Footer of the first reminder: This text appears at the end of the first reminder and explains what fees and interest will be due if the invoice remains unpaid.
  • Greeting of the second reminder: This text is intended for the second reminder. It informs the customer that this is the final reminder.
  • Footer of the second reminder: The final text of the second reminder, which informs the customer of possible legal action if payment is still not made.

Cancellation:

  • Cancellation content: this text is used when an invoice is canceled. It explains that the invoice has been withdrawn and that payment is no longer required.
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