In the section on task management, we have already learned that Leadtime distinguishes between ongoing projects and completed individual projects. Ongoing projects relate to continuous customer support - i.e. the prompt completion of individual, spontaneously submitted tasks in day-to-day business. These projects have no fixed end: they run over longer periods of time and the completed tasks (tickets) are billed regularly.

This section of the documentation deals with individual projects - precisely the type of project that poses the greatest challenge for many digital service providers. Individual projects are larger, one-off projects that consist of many subtasks and work packages. Completing such a project on time, on budget and with the agreed scope of services is one of the most demanding disciplines in the digital services business. Many companies with complex project business still struggle to master this discipline reliably even years later.

Even awarding the contract is often a risk factor: the potential customer carries out a selection process - sometimes more, sometimes less formal. The aim is to find the best provider who can deliver the highest possible quality at the best price. Time pressure is standard.

For the service provider, this is a tactical dilemma: in order to win the contract, an attractive offer must be submitted - often without really having clarified the requirements precisely. The result: the project becomes a gamble.

An improperly prepared order inevitably leads to problems:

And this has consequences beyond the current project:

Leadtime addresses precisely these challenges. The platform offers a well thought-out structure for planning and implementing complex individual projects - with a focus on reusability, efficiency and quality.

Recurring projects can be modeled in Leadtime as project components. A project component is a preconfigured set of work packages, checklists, test cases and input forms. This component forms the template for future projects and can be used multiple times - even in different variants.

A customer's requirements are queried in a structured manner. This means that a project manager does not have to start from scratch every time. Instead, learning curve effects are systematically utilized.

Another central feature: automatically generated requirement specifications. As soon as a project with a component has been created and the customer requirements have been recorded, Leadtime automatically generates a complete specification sheet - as a Word document, ready to be passed on to the customer or for internal planning.

This not only saves time, but also reduces the risk of misunderstandings and provides a clearly documented basis for subsequent implementation.

Another highlight is the bottom-up calculation: each task includes its estimated duration - and Leadtime automatically extrapolates the total cost of the project from this. Discounts, optional services and different variants can also be integrated. This means that a project manager can present the customer with several quotation variants - including a price comparison.

An intuitive version system ensures that an overview is maintained even after several rounds of quotations.

Test cases and acceptance criteria can be defined in Leadtime right from the start, which are later used for structured customer acceptance. This speeds up project completion, improves quality and reduces the time and effort required for rework.

Digital service providers who want to handle individual projects professionally need systems that protect them from the typical pitfalls - and at the same time give them the tools to work faster, more precisely and more reliably.

Leadtime is made for exactly that.

Individual projects are thus

And best of all: you can use the project components you have developed once again and again. This gives you a real competitive advantage - through operational excellence.